Go To The Next Level
Our Services
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Our mystery shoppers are experts in their fields. Let us see how your employees are and suggest how to turn a low-performing employee into a sales star. Phone and In-Store Services Available.
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Know who you hire.
We check how your potential hire behaves in their native environment by anonymously visiting their current employer and assessing pre-hire skills such as; customer satisfaction, sales, up-selling, follow-up, and more.
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Get a customer satisfaction score.
Our specialists survey how satisfied customers are with your stores and services and analyze where weakness lies. Know where to improve.
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“Empty Handed Exit”
Consumer Survey analysis why people may leave your store empty handed when they came to buy.
Targeted Services
Competition Analysis
What are your competitors doing that you aren’t?
Why do consumers choose to go to your competition rather than you?
Customer Experience Score
How customer friendly is your business?
We score you on how easy it is for consumers to work with your business by analyzing your shopping experience. From walking into the store to set up to taking payments. We then suggest improvements that have worked well for your competitors.
Website Experience Probe
A probe on your Website.
A website is a tool you use to reach people that have never seen you. This probe discovers how easy and attention-grabbing your website is to the average consumer.
Consulting
An Outlook.
Our in-house business analyst gives you a broader look at the field and services you offer
Why Us
50 - Years of collective experience in Sales, Customer Service, and Analysis.
$19,000 - The average cost of a new hire, making the hiring of the right candidate an important decision
14.5% - Potential average Sales Growth of companies that use Mystery Shoppers
30% - Potential increase in Customer Satisfaction
